Privacy Policy

What This Policy Covers

This policy explains how Water Softener Installation Surprise treats information connected to this website and to phone calls with our business. We serve homeowners in Surprise, AZ and the surrounding area with water testing, whole-home filtration, water softeners and reverse osmosis systems.

The site is informational. It has no accounts, no sign-up and no checkout. Our phone line, (480) 637-5176, is the only way to reach us.

Information the Website Records on Its Own

Like most websites, ours runs on a server that keeps ordinary logs. A log entry can include your IP address, browser type, device type, the page you asked for, the page that sent you here and the time of the visit. These logs help keep the site running and show us when something breaks.

We also use basic analytics cookies. They count visits and show which pages get read, such as the Water Testing or Reverse Osmosis pages, so we can see what information homeowners look for. They do not tell us your name.

Information You Share by Phone

When you call, you decide what to tell us. Usually that is your name, a callback number, your address for a water test or install, and details about your home, such as the age of the plumbing, where the water heater sits or what you notice at the tap.

We use those details to answer your questions, schedule a free water test, prepare pricing for an installed system and do the work you ask for. Our partner plumbers receive what they need to complete an installation in your home, and nothing more.

What We Do Not Do

We do not sell your information. We do not rent it to marketers or hand it to unrelated companies. We do not use what you tell us on a call to build an advertising profile.

Cookies and Your Choices

Most browsers let you block or delete cookies in their settings. Turning off analytics cookies will not stop any page on this site from loading, since nothing here depends on them.

Questions or Changes to Your Information

If you want to know what we have on file from a past call, or want it corrected or removed, the same line works for that too: (480) 637-5176. We will go over it with you.

We may update this policy when the site or our practices change. The current version is always the one posted on this page.